Privacy Policy
Privacy Policy
Our pledge
We are committed to safeguarding the privacy of individuals with respect to personal data. We, therefore, make sure that our policies and practices in relation to the collection, use, retention, transfer and access of personal data comply with the laws of Hong Kong.
Purpose of collection and use of personal data
You need not supply any personal data in order to access the Company’s website. When you participate in, access or sign up to any of the Services, personal data is collected from you to enable us to provide you with the Services. You may decline to provide us with the requested personal data, but in such a case we may not be able to provide the Services to you. By submitting your personal data you consent to the use of that data as set out in this Privacy Policy Statement.
Personal data collected from you may be used by the Company for:
- Identifying you and any accounts you hold with us
- Enabling the provision of the Services to you
- Conducting identity verification and/or credit checks
- Processing of payment instructions or collection of amounts outstanding from you in relation to the provision of the Services
- Order processing, billing and fulfillment
- Direct marketing of the Services
- Direct marketing of the products and services of the Company’s business partners and associate companies
- Designing services for you
- Conducting research, statistical analysis and behavioral analysis
- Customer profiling and analyzing your purchasing preferences
- Making suggestions and recommendations to you and other users of our Services
- Customizing the Company’s website and its content to your particular preferences
- Provision of customer services to you
- Handling your complaints and account enquiries
- Fraud prevention and detection
- Auditing
- Making such disclosures as required by applicable laws, rules and regulations
- Any other purposes directly related to the purpose for which the personal data were originally collected
Retention of personal data
Unless there is a mandatory legal requirement for us to keep your personal data for a specified period, we will only retain your personal data for as long as is necessary to fulfill the purpose for which the personal data were originally collected.
Direct marketing
The Company intends to use the personal data collected from you for direct marketing and the Company requires your consent for that purpose. Your name, telephone number, email address, contact address, social media contacts, products and service portfolio information, buying patterns and behaviors, browsing records, content viewing habits, and personal interest held by the Company may be used by the Company in direct marketing of the Services.
We may contact you by mail, telephone, social media, SMS, text/picture/video message, fax, email. If you prefer not to receive any direct marketing communications from us, you can opt out at any time by updating your preferences through your registered account or the unsubscribe link provided. Upon receipt of your request, we shall cease to use your personal data without charge to you.
External Links
This Privacy Policy Statement only applies to the Company’s website. Our website may contain links to other sites and pages. By activating a link, such as for example by clicking on the banner of an advertiser, you leave our website and the Company does not exercise control over any personal data or any other information you give to any other entity after you have left our website. Access to and use of such other websites is at your own risk.
Security
All personal data you provide to us is secured on our website with restricted access by authorized personnel only. Our online registration process uses the SSL protocol link for data transmission so as to protect your data via encrypting it in a secure format to ensure its privacy is maintained.
Enquiries
Should you have any enquiries concerning our Privacy Policy Statement, please feel free to contact our Customer Service team, via the following email: info@thevinophile.com.
